Due to the handmade nature of my jewelry, orders are processed within 7 to 10 business days. If you need your order to go out before standard shipping time, rush orders are often available. Please inquire via my contact sheet if you need a rush on your order and I will get back to you ASAP. Rush orders are subject to a $30 fee plus shipping costs.
I ship my jewelry via USPS priority mail (2-3 days shipping time). Shipping is $6.00 for all orders in the US. Express (overnight) shipping is available via USPS as well for the cost of $20.00. International orders are subject to a shipping fee of $15 USD
Please be sure that all shipping information is entered correctly. In the event that you need an address correction please contact me right away with your updated shipping address.
Because each and every piece of my jewelry is handmade to order, I do not offer refunds. If you would like to exchange an item from your order, I offer a 14-day exchange policy on items sent back unworn and returned in the original packaging. A merchandise credit can be issued if you do not choose to exchange your piece for another right away. Items must be unworn with tags attached and must be sent back with a receipt, packing slip, or order number. Gift receipts are entitled to a merchandise credit if returned within 30 days of purchase. I will issue a credit for the returned items and notify you via email. Shipping fees are non-refundable.
As an artist, it is important to me that you are pleased with my creations. My jewelry is built to last and I stand behind my work. If a piece breaks during normal wear and tear, I will fix it at no cost provided the piece is returned to me. Chain is one component of my jewelry that is not made by me and therefore they cannot be guaranteed for longer than one year. If a chain breaks within a year of purchase, I will gladly replace it at no cost to you. If at any other time, your chain breaks, I will replace it for a fee of $10 and a receipt of purchase must be provided.